FAQs
How to properly store your products?
Keep all products in dark cool place. All of my products are handmade and is 100% natural which means there will eventually expire. I am coming up with new system to label each product with ithe date it was made. Please note that most of these products will last up to 12 months.
Ingredients
more information coming soon. Please read products descriptions for ingredients.
Shipping Fees
I always use the lowest shipping rates as possible. Depending on your order and weight will determine your shipping cost.
Customize/Gift wrapping and packaging
Yes. Please leave a message with details of what color you would like and name of recipients.
I can customize certain products scents and create non scented products for sensitive skin. Please leave details on order message.
Returns/Exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Summer Shipping
Please properly store your products in a cool, dry and dark place or in a refrigerator. Most products shelf life ranges from 6-24 months with a preservative. Also during the months of May-August the temperature is very high in the area I live. If you products melt, during shipping, immediately stir the products and then put into the freezer for at least 30 minutes. I will also offer thermo package for extra charge.